these have been taken very seriously and have been shared with the Management Team, in order to help us improve further the service that we have to offer. We assure you that this is not up to our standards and corrective action has been taken to ensure this does not happen again. Please accept my sincerest apologies for the challenges you have experienced with the bathroom ceiling, broken outlet cover in the living room, fixtures condition, poor cleanliness of the lobby and common areas as well as the movie options you received.
We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Melia Punta Cana Beach Wellness Inclusive - Adults onlyĭear lynnc177, Thank you for taking the time to convey your comments regarding your recent experience with us and we appreciate you choosing to stay with us.Hilton Hawaiian Village Waikiki Beach Resort.Joseph/Benton Harbor, an IHG hotel Features
